Print this page

Close Window

COSC Address
COSC Policies

Section Break

Table of Contents

Academic Policies and Support

Course Policies


Last Updated 7/15/2013

Section Break

Students are responsible for knowing all Charter Oak State College policies and procedures contained in the college catalog.

Academic Attendance Policy and Administrative Course Withdrawal

Students are expected to attend all courses for which they have registered. Timely course attendance and participation is a requirement for successful completion of Charter Oak State College courses. Students who do not attend a registered course by the close of week 1 or who fail to maintain active participation in a course for two consecutive weeks will be administratively withdrawn from the course with a final grade of "AW".

Administrative withdrawals may have implications on a student’s Financial Aid award and satisfactory academic progress. Students who are administratively withdrawn from a course will not be eligible for a tuition refund. Administrative withdrawal from one or more courses during a semester does not relieve the student of financial responsibility for any costs associated with or resulting from registration for the semester: including tuition, registration or any College fees. When students are administratively withdrawn from a course, a final grade of “AW” will be entered into their academic record and they will be removed from the course in Blackboard.

Section Break Top of Page

Academic Honesty Policy

IMPORTANT - Charter Oak State College’s Student Handbook states:

"Charter Oak State College may discipline a student in the following situations:

For academic dishonesty, which shall in general mean conduct, which has as its intent or effect the false misrepresentation of a student’s academic performance including but not limited to: (a) cheating on examination; (b) plagiarizing, including submission of another’s ideas or papers as one’s own; (c) stealing or having unauthorized access to examinations; (d) falsifying records, transcripts, test scores or other data or being represented by another individual for all or part of a distance learning course."

By registering for an online course, a student attests that all assignments submitted and examinations completed are the work of the enrolled student. Dishonesty will result in an “F” in the course and may incur other disciplinary action for Charter Oak State College students including dismissal from the College.

Policy on Multiple Submissions of the Same Paper

A student can neither submit substantially the same research paper, term paper, or project, nor submit a paper or project that contains significant portions of the same paper or project, for credit in the same course or more than one course.

Exceptions to this policy can be made with approval from the instructor of the course and for students taking the 1 credit research course offered by Charter Oak State College. In a course where students are required to submit drafts of a paper, the policy applies only to the final paper.

Violation of this policy would minimally result in a grade of F for the paper; however, because if this assignment is considered a “final” paper, it could result in a grade of F for the course.


If you are not sure whether something requires citation, you should consult with the instructor. You should realize that an act of plagiarism may include some degree of premeditation or may be the result of carelessness or ignorance of acceptable forms of citation. The act is plagiarism in any case and is a violation of the Charter Oak State College academic honesty policy. You, therefore, must be conscious of your responsibility as a scholar under the honor system to learn to discern what is included in plagiarism as well as in other breaches of the academic dishonesty policy, and must know and practice the specifications for citations in scholarly work. The minimum penalty for the first instance of academic dishonesty is failure of the course.

Charter Oak State College uses an electronic monitoring system,, to check students’ papers for plagiarism. The instructor in this course may use to screen all student work for potential plagiarism. When a paper is submitted to for review, the paper becomes part of the database. Therefore, if the paper has already been submitted to, when the second rendition of the paper is submitted, it will check the second paper against the first paper and it will show line by line the similarities in the two papers and it will calculate the percentage of similarity. will also check the submitted paper against millions of documents and web pages on the Internet and report similarities to those sources.

For more information on recognizing and preventing plagiarism, please go to For additional help, click the "Plagiarism Policy" link in the left menu of this online course.

Section Break Top of Page

Academic Support and Resources

Accommodations for Students with Disabilities
Before the course begins, students with documented disabilities should contact the Charter Oak State College Disability Specialist to discuss any possible accommodations.

eTutoringCharter Oak State College provides free online tutoring in math, writing and several other subject areas to students taking Charter Oak State College courses. To take advantage of the online tutoring service, go to Click on “Northeast eTutoring Consortium,” then select Charter Oak State College. If new to eTutoring, read the Welcome message and directions first, then click on “Need an Account?” If you have any questions, please email Sue Israel, Undergraduate Programs Administrator.

Research Papers
Many Charter Oak courses require students to write research papers. Instructors expect papers to be written properly and cited correctly using MLA format, APA format, or another specific citation method. For assistance with your writing and research skills, visit the following websites:

Section Break Top of Page

Auditing Policy

Auditing a Course

Prior to the start of the course and with the instructor’s permission, students who wish to audit a course may do so by paying 50% of the per credit tuition plus the registration fee. The student may participate in the threaded discussions, but cannot participate in any group or team projects.  The instructor is not obligated to grade the auditing student’s work.  A grade of “AU” cannot be changed to a letter grade once the course has begun.  Likewise, a letter grade cannot be changed to an “AU” once the course begins.  If a student wants a letter grade, the student would need to retake the course for credit, do all of the required work, and pay the full tuition.

Section Break Top of Page

Institutional Grading Policy

The faculty will grade assignments and examinations within one week of receiving them and provide a grade and feedback when appropriate. The course grade will be based on the final examination grade; the mid-term exam, if one is required; and grades on assignments and papers, as appropriate. All research papers, assignments and examinations must be completed by the last day of the course or at the discretion of the instructor. Failure to do so may result in an “F” grade on the student’s permanent record.

Due to the rigors and constraints associated with online learning, there are no extensions available in online courses. However, under "special circumstances" such as serious illness of the student or death in the family, a student may request up to two weeks to complete the course. If the student's request is granted by the instructor and the Dean of Undergraduate Programs, the student must complete the course within the agreed-upon timeframe. A grade of Incomplete will be recorded. If at the end of two weeks the outstanding work has not been submitted to the instructor, the Incomplete grade will become an "F" grade. To request the additional two weeks, a student must download the "Request for Incomplete Grade" form (found in ACORN, on the Students tab, in the Forms section) and submit the completed form to the course instructor. Students who are considering requesting an Incomplete are advised to review the request form to understand the conditions under which their request will be considered.

Faculty have four (4) days after a course ends to submit final grades to the College. Grades posted in Blackboard are unofficial. Official final grades will be posted in our student portal, ACORN. Students may print out a PDF version of their final grade reports to use for company reimbursement.

Academic Grade Appeals Procedure

The instructor is responsible for assessing student performance and assigning grades for student work. Such responsibility is by its nature both subjective and objective. If a student feels an error has been made by the instructor in assigning the final course grade, the student may appeal by completing the Grade Appeal form and by following the procedures below. The Grade Appeal form can be obtained via the Student tab on ACORN.

The student must first discuss the issue with the instructor. If the issue cannot be settled at that level, the student must submit a detailed letter outlining his/her reasons for objecting to the grade, including copies of the material in question and course syllabus, to the Dean of Undergraduate Programs within 15 working days of the last day of the course. Within 15 days after the Dean of Undergraduate Programs receives the appeal, the Dean will review the appeal with the instructor and the student, render a decision and send that decision to the student. If the decision results in a grade change, the Dean will discuss the grade change with the instructor.

If the student wishes to appeal the decision of the Dean of Undergraduate Programs, he/she must so notify the Dean in writing within 15 business days; the exact datet will be specified in the letter notifying him/her of the Dean's decision. Within 30 days of receiving the notice of further appeal, the Dean will schedule a hearing. the hearing will be comprised of the Dean of the Faculty, two additional faculty, and one student. The hearing will follow the procedures outlined in Section 4, (part F) of the Student Code of Conduct. The decision of the hearing panel is final and cannot be appealed. if the hearing panel's decision results in a grade change, the Dean of Undergraduate Programs will discuss the grade change with the instructor.

Grading System
Charter Oak State College utilizes a four-point grading system, where an “A” equals 4.0 grade points and an “F” equals 0.0 grade points. Each grade and grade point designation will correspond to a numerical percentage range as shown below.

Letter Grade

Range (%)

Grade Point

Letter Grade

Range (%)

Grade Point






































Officially Withdrew -Students who want to withdraw from a course must do so in writing by completing the electronic withdrawal form. If they do not withdraw “officially,” the instructor will grade them on the work they did in the course.

I Incomplete - Issued with the approval of the Instructor and the Academic Dean, due to special circumstances, a student is granted an extension.


Audit -See Auditing Policy for details.


Administrative Withdrawal - Students who do not attend a registered course by the end of the first week (by Sunday, 11:59 PM, ET) or who fall to maintain active participation in a course for two consecutive weeks will be administratively withdrawn from the course with a final grade of 'AW'.

Pass – Students do not have an option of electing to take a course as Pass/Fail. P grades are allowed for courses that have been approved by the Academic Council as Pass/Fail. A student must earn a "C" or better in order to receive a passing grade.

Section Break Top of Page

Incomplete Grade Policy

Because online courses rely heavily on threaded discussions, incomplete grades are not given unless there is an emergency situation. Incomplete grades may be given only in the following circumstances:

  1. The student's work to date is passing;
  2. Attendance has been satisfactory through at least 60% of the term;
  3. An illness or other extenuating circumstance legitmately preveneting completion of required work by the due date (Documentation will be required to submit with this form);
  4. Required work may reasonably be completed in within a two week period;
  5. The incomplete is not given as a substitute for a failing grade;
  6. The incompete is not a means of raising his or her grade by doing additional work after the grade report time.

In these circumstances, a student may request a two (2) week extension. Students must complete the following process in order to request an incomplete:

  1. The "Request for Incomplete Grade" form may be obtained on ACORN forms tab;
  2. The student initiates the request for an incomplete grade at least one week before the end of the term;
  3. The student must email or fax the fot=rm to the Academic Dean, along with appropriate documentation;
  4. The Dean will determine if the documentation is sufficient to warrant the instructor to consideer an extension. The Dean will either approve or deny;
  5. If the Dean consents, the Dean will then send the form to the instructor. The instructor will either approve or deny. If the instructor approves, the instructor will state the requirements for completion of the course on this form. The instructor will return the form to the Dean and the Dean will send a copy of the approved form to the student;
  6. The Dean will notify the Registrar of approved Requests for Incomplete Grades;
  7. The instructor submits the final grade to the Registrar on the Change of Grade form.
  8. Incomplete grades appear on the transcript for two-weeks.
  9. After two-weeks, if coursework is still incomplete, grade will change to "F".

Section Break Top of Page

Class "Netiquette" for Online Learners

  1. Respect fellow classmates. There is a great deal that we can learn from each other, but this can not happen if students feel uncomfortable in class about speaking up (afraid that their ideas will be treated harshly or not "listened to" respectfully) or are worried about what will be said to them or about them once they do speak up. Make sure you do everything you can to make our classroom culture a comfortable learning environment for everyone in the class. We may have people from many different backgrounds in this class and people with many different levels of academic preparation. You should all feel c`omfortable and make each other comfortable with discussing the issues.

  2. Use an appropriate tone of voice. Say what you need to say, but say it in an appropriate tone of voice--one that is respectful and calm. Sarcasm, heavily judgmental or confrontational comments break down good will and create an inhospitable classroom atmosphere. Bullying comments are inappropriate and unacceptable in this class. This is most important in a virtual classroom, where tone of voice is often difficult to "read" from the language on screen (although the use of emotions helps reduce this difficulty in some ways). If you are able to be funny without offending others feel free to do so but please be careful.

  3. Take responsibility for making this class successful. Ask yourself what you can do during each class discussion to move the class forward in a positive way.

Section Break Top of Page

FERPA (Family Educational Rights and Privacy Act) Notice

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. These rights include:

  • The right to inspect and review the student's education records within 45 days of the day the University receives a request for access. Students should submit to the registrar, dean, head of the academic department, or other appropriate official, written requests that identify the record(s) they wish to inspect. The University official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the University official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.
  • The right to request the amendment of the student's education records that the student believes is inaccurate. Students may ask the University to amend a record that they believe is inaccurate. They should write the University official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate. If the University decides not to amend the record as requested by the student, the University will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
  • The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorizes disclosure without consent.

    One exception, which permits disclosure without consent, is disclosure to school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic or research, or support staff position (including law enforcement personnel and health staff); a person or company with whom the University has contracted (such as an attorney, auditor, or collection agent); a person serving on the board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.

    A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.
  • The right to file a complaint with the U.S. Department of Education concerning alleged failures by State University to comply with the requirements of FERPA. The name and address of the Office that administers FERPA is:

    Family Policy Compliance Office
    U.S. Department of Education
    400 Maryland Avenue,
    SW Washington, DC 20202-4605

Directory Information
Institutions may disclose information on a student without violating FERPA if it has designated that information as "directory information". Charter Oak State College defines directory information as:

  • Name
  • Address
  • College email address
  • Degree program and concentration
  • Dates of Attendance
  • Current enrollment status (full/part time)
  • Receipt or non-receipt of a degree
  • Academic awards received (Dean's List, honor roll)

Prior written consent from the student is required before releasing non-directory information (other than the above). Charter Oak State College may release directory information to educational officials unless written notification to not release directory information is on file in the Registrar's Office.


Section Break Top of Page

Copyright Notice

Students - Charter Oak State College's course web site may contain copyrighted materials that are used in compliance with U.S. Copyright Law. Under that law, materials may not be saved to your computer, revised, copied, or distributed without permission. They are to be used in support of instructional activity as part of this course only and shall be limited to the duration of the course, unless otherwise specified by the instructor or owner of the material. You may only download or print materials at the direction of your instructor, who knows which materials are copyrighted and which are not.

Visitors and all others - Please see Charter Oak State College's Terms of Use.

Section Break Top of Page

Course Withdrawal Policy

The purpose of this policy is to define the parameters for course withdrawals for all students taking Charter Oak State College (COSC) courses with the exception of students receiving financial aid.

Following is the withdrawal policy (for specific dates go to the Academic Calendar):

  1. To receive an official Withdrawal (“W”) in a 15-week course, a student must withdraw no later than 11:59 pm Eastern Time (ET) on the last day of the 13th week, which is a Sunday.
  2. To receive an official “W” in an 8-week course, a student must withdraw no later than 11:59 pm ET on the last day of the 7th week, which is a Sunday.
  3. To receive an official “W” in a 5-week course, a student must withdraw no later than 11:59 pm ET on the last day of the 4th week, which is a Sunday.

Students who withdraw after these deadlines will receive a failing grade ("F") for the course. There are potential academic and financial consequences related to this policy; students should discuss their particular situation and the potential implications with their Academic Counselor. Students receiving Financial Aid should contact the COSC Financial Aid office. Non-COSC students are advised to contact their home institution.

The withdrawal process is as follows:

Students may withdraw from a course by logging into the student portal, ACORN with their student accounts. After logging into ACORN, click on the Students tab. On the Students tab, click on the link for Course Withdrawal Request. The information you provided will be automatically sent to the Registrar's Office for processing. The official withdrawal date will be the time/date stamped by the COSC web server.

Section Break Top of Page
Course Refunds

Effective Fall 2013

Any refund will be based on the official notification date of withdrawal. Refunds apply to tuition charges only. Fees are non-refundable. Refund amounts vary according to when the student withdraws, and after the "refund period" there is no refund. For the refund schedule, visit the ACORN portal and view the Academic Calendar. For the withdrawal policy, visit ACORN and view the Registration Policies page.

Below are the general refund deadline dates for courses; please refer to the Academic Calendar for the specific dates for each term.

All courses:

100% before the first day of classes.

Note: Students have access to courses four days prior to the start dates and are strongly encouraged to access their courses prior to day one.

50% for the following:

  1. 5 week course   – 5 days from start of classes (by Friday @ 11:59pm)
  2. 8 week course   – 7 days from the start of classes (by Sunday @ 11:59pm)
  3. 10 week course – 10 days from start of classes (by Wednesday of second week @ 11:59pm)
  4. 15 week course – 13 days from start of classes (by Saturday of second week @ 11:59pm)

Section Break Top of Page

COSC Copyright