HCA 263: Physician Practice Management 2

Course Description

This course is a continuation of the exploration of the knowledge and skills needed to manage a physician practice. Topics included will be: regulatory and compliance concepts, use of technology in the medical office, information technology, medical office policies and procedures, accounting and payroll, billing and collections, health insurance, medical coding, quality improvement, risk management, disaster planning, and marketing the physician practice. (3 credits)

Prerequisites

HCA 261: Physician Practice Management 1

Student Learning Outcomes (SLOs)

Students who successfully complete this course will be able to:

Apply regulatory and compliance concepts.
Analyze use of technology in the medical office.
Write medical office policies and procedures.
Apply principles of accounting and payroll.
Apply principles of billing and collections.
Examine health insurance concepts, including ACO.
Examine considerations surrounding the use of medical coding in a physician practice.
Demonstrate principles of quality improvement.
Apply principles of risk management and disaster planning.
Demonstrate marketing the physician practice.

Course Activities and Grading

Assignments	Weight
Discussions (Weeks 1-8)	25%
Quizzes (Weeks 1-8)	10%
Written Assignments (Weeks 1-8)	65%
Total	100%

Required Textbooks

Available through Charter Oak's online bookstore

Malone, C. Medical Office Management. 2nded. Pearson Publishing, 2018. ISBN-13: 9780134868288
- Note: This textbook is also used in HCA 261.

Course Schedule

Week	SLOs	Readings and Exercises	Assignments
1	1	Topic: Regulatory and Compliance Readings: Medical Office Management, Chapter 9 PowerPoint presentation Lecture Websites	Review Getting Started information Review course syllabus Read assigned chapters Review the lecture material Introduce yourself in discussion forum Participate in the Discussion Written assignment: Develop Compliance Continuing Education Quiz
2	2	Topic: Technology in the Medical Office Readings: Medical Office Management, Chapter 10 PowerPoint presentation	Read assigned chapters Review the lecture material Participate in the Discussion Written assignment: Evaluate Electronic Health Records Quiz
3	3	Topic: Office Policies and Procedures Readings: Medical Office Management, Chapter 11 PowerPoint presentation	Read assigned chapters Review the lecture material Participate in the Discussion Written assignment: Create Medical Office Policy/Procedure Documentation Quiz
4	1,4	Topics: Accounting and Payroll Readings: Medical Office Management, Chapter 12 PowerPoint presentation	Read assigned chapter Review the lecture material Participate in the Discussion Written assignment: Evaluate Payroll Requirements Quiz
5	3,5	Topic: Billing and Collections Readings: Medical Office Management, Chapter 13 PowerPoint presentation	Read assigned chapter Review the lecture material Participate in the Discussion Written assignment: Collections Policy and Procedure Quiz
6	6,7	Topic: Health Insurance Concepts and Medical Coding Readings: Medical Office Management, Chapters 14 and 15 PowerPoint presentations	Read assigned chapters Review the lecture material Participate in the Discussion Written assignment: Health Insurance Staff Education Quiz
7	8,9	Topic: Quality Improvement and Risk Management Readings: Medical Office Management, Chapter 16 PowerPoint presentation	Read assigned chapter Review the lecture material Participate in the Discussion Written assignment: Risk Management Scenarios Quiz
8	10	Topic: Marketing Readings: Medical Office Management, Chapter 17 PowerPoint presentation	Read assigned chapter Review the lecture material Participate in the Discussion Written assignment: Create a Marketing Plan Quiz Complete Course Evaluation

COSC Accessibility Statement

Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.