HCA 605: Management and Supervision in Healthcare

Course Description

This course focuses on the operations management and the strategic implementation of programs. It provides students with an overview of the foundational principles of management, including management thinking, planning, motivational theories, strategies, cost and revenues, effective management teams and effective management behavior in health care and the health care systems in the United States. This course focuses on the role of Management and Supervision in Health Care Administration.  (3 credits)

 

Associated Program Learning Outcome(s)

#1 Create a strategic plan for health care organizations or entire systems.

#2 Explain how to recruit, hire, lead and manage a diverse group of staff.

#4 Develop health care delivery goals and standards to lead organizations in quality care initiatives.

#11 Analyze what communication, teamwork, and leadership skills make an effective health care organization and develop an implementation plan.

 

Student Learning Outcomes (SLOs)

Students who successfully complete this course will be able to:

  1. Examine the functions of management.
  2. Assess leadership skills needed for the healthcare environment.
  3. Evaluate effective leadership skills.
  4. Analyze the managers role in the motivation and behaviors of people.
  5. Create elements of a sample strategic plan for a healthcare organization.
  6. Evaluate effective communication skills.
  7. Evaluate the success of teamwork.
  8. Compose healthcare delivery goals related to quality of care.
  9. Assess the complexities of managing healthcare professionals.
  10. Compose procedures for recruiting, hiring, reviewing, and disciplining staff.
  11. Relate management responsibilities to culture, diversity and health disparities.
  12. Assess the managers role and responsibility for technology.
  13. Assess the managers role and responsibility for health insurance issues, access to care, finances, and budget.

 

Course Activities and Grading

Assignments

Weight

Discussions (Weeks 1-8, 25 points each)

20%

Case Studies (Weeks 1, 2, 5 & 7)

40%

Real-World Assignments

40%

Total

100%

Required Textbooks

Available through Charter Oak State College's online bookstore

  • Buchbinder, S., Shanks, N., Kite, B. (2020) Introduction to Healthcare Management. 4th ed. Jones and Bartlett. ISBN-13: 9781284156560

Course Schedule

Week

PLOs

SLOs

Readings and Exercises

Assignments

1

2,11

1,2,3,6

Topics: Management and Leadership

  • Readings:
    • Intro to Healthcare Management: Chapters 1 and 2
    • PowerPoint presentations: Chapters 1 and 2
  • Review Getting Started information
  • Review course syllabus
  • Read assigned chapters
  • Review the lecture material
  • Introduce yourself in discussion forum
  • Discussion: The Functions of Management
  • Case Study: Leading Change
  • Week 1 Review Quiz (required but not graded)

2

2

4,6

Topics: Management, Motivation, and Organizational Behavior

  • Readings:
    • Intro to Healthcare Management: Chapters 3 and 4
    • PowerPoint presentations: Chapters 3 and 4
  • Read assigned chapters
  • Review the lecture material
  • Discussion: Motivating Staff
  • Case Study: Generational Tension
  • Week 2 Review Quiz (required but not graded)

3

1

5

Topic: Strategic Planning

  • Readings:
    • Intro to Healthcare Management: Chapter 5
    • PowerPoint presentations: Chapter 5

 

  • Read assigned chapter
  • Review the lecture material
  • Discussion: Managing the Strategic Plan
  • Assignment: Create a Strategic Plan
  • Week 3 Review Quiz (required but not graded)

4

 

5

Topics: Quality and Performance Improvement Basics; Health Information Systems and Technologies

  • Readings:
    • Intro to Healthcare Management: Chapters 7 and 8
    • PowerPoint presentations: Chapters 7 and 8

 

  • Read assigned chapters
  • Review the lecture material
  • Discussion: Managing Technology
  • Assignment: Compose Quality of Care Goals
  • Week 4 Review Quiz (required but not graded)

5

 

2,7

Topics: Financing Health Care and Health Insurance; Managing Costs and Revenues

  • Readings:
    • Intro to Healthcare Management: Chapters 9 and 10
    • PowerPoint presentations: Chapters 9 and 10

 


 

  • Read assigned chapters
  • Review the lecture material
  • Discussion
  • Assignment: Case Study – Allocating Costs
  • Week 5 Review Quiz (required but not graded)

6

 

8

Topics: Managing Healthcare Professionals; Strategic Management of Human Resources

  • Readings:
    • Intro to Healthcare Management: Chapters 11 and 12
    • PowerPoint presentations: Chapters 11 and 12
  • Read assigned chapters
  • Review the lecture material
  • Discussion
  • Assignment: Create Policies
  • Week 6 Review Quiz (required but not graded)

7

 

3,6,8

Topics: Teamwork; Addressing Health Disparities: Cultural Proficiency

  • Readings:
    • Intro to Healthcare Management: Chapters 13 and 14
    • PowerPoint presentations: Chapters 13 and 14

 

  • Read assigned chapters
  • Review the lecture material
  • Discussion: Managing Health Disparities
  • Case Study: Leadership and Teamwork
  • Week 7 Review Quiz (required but not graded)

8

 

7,8

Topics: Special Topics and Emerging Issues in Health Care management

  • Readings:
    • Intro to Healthcare Management: Chapter 17
    • PowerPoint presentations: Chapter 17
  • Read assigned chapter
  • Review the lecture material
  • Discussion
  • Week 8 Review Quiz (required but not graded)

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COSC Accessibility Statement

Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.