MGT 373: Lean Management

Course Description

This course introduces students to fundamentals of six sigma, lean manufacturing, methodology and tools along with change management and other important strategies to improve the performance of business processes. The topics covered will include six sigma improvement methodology and tools, lean thinking tools and cultural approach, dashboards, process mapping, applied statistics, and other business improvement techniques. Students will be able to sit for a Six Sigma Green Belt certification exam upon completion of this course. (3 credits)

Prerequisites

• ENG 101: English Composition 1
• ENG 102: English Composition 2

Method of Evaluation for Six Sigma Green Belt Certification

Certification is based on class assignments completion and participation. Each certification candidate is required to pass a written examination that consists of multiple-choice questions that measure the comprehension of the Six Sigma Body of Knowledge. The Certified Six Sigma Green Belt examination is a one-part, 70-question exam and is offered in English.

The Six Sigma Green Belt Certification accredited by the Council for Six Sigma is awarded to all who successfully complete the course with an overall class assignment completion to include Six Sigma Green Belt Project Presentation and participation score of 70% and passing the final exam with a grade of 70%.

• Class Assignments, Project Presentation and Participation total score of 70%
• Written Examination total overall score of 70%
• The final course score and final exam grade are calculated to give an overall final grade score as required by the Council for Six Sigma Certification.

Distribution of Six Sigma Green Belt Certification

All who have met all evaluation criteria will receive a physical certificate through email. Each certificate will have a student’s name, certification number, date, instructor signature, Charter Oak State College logo, and Council for Six Sigma logo.

“Improvement usually means doing something that we have never done before.” - Shigeo Shingo

"Let’s have fun learning and doing things differently!” - Jennifer Hooks

Students will also benefit from having:

• A basic knowledge of statistics (mean, median, standard deviation, data interpretation);
• Familiarity with Excel or other spreadsheet software;
• Experience working in a professional or team environment (helpful but not required);
• An interest in process improvement and problem-solving.

Program Learning Outcomes (PLOs): 

Students who graduate with a major in Business Administration will:

1. apply the concepts, theories, and relationships among the functional areas of an organization, including the ability to explain the nature and construct of an organization; assess the information technology needs of an organization, explain the process of resource allocation within an organization; identify and satisfy the needs of the consumer, and create strategic processes and measurements necessary for a successful organization;
2. be able to explain the the global environment of business including the political, social, and intercultural sensitivities that exist in society that are important to the development of meaniingful relationships and success in business and in life;
3. understand and demonstrate professional business behavior, social responsibility, and ethical decision making and conduct; and 
4. be able to demonstrate well-developed and effective critical thinking, decision making, problem solving, organizational leadership, teamwork, oral and written communication skills utilizing tools such as internet, research databases, and other tools as required.

Student Learning Outcomes (SLOs)

Students who successfully complete this course will be able to:

1. Manage and support structured process improvement projects in applying DMAIC methodology.
2. Analyze key Lean and Six Sigma tools to identify waste, reduce variation, and enhance quality and efficiency.
3. Analyze and interpret data using statistical methods to drive fact-based decisions.
4. Create a process improvement project demonstrating competency in Lean Six Sigma principles.

Course Activities and Grading

Required Textbooks

• This course uses Open Educational Resources (OER). OER are openly licensed, educational resources that can be used for teaching, learning, and research. OER may consist of a variety of resources such as textbooks, videos, and software that are no cost for students.

• The OER source used for the readings is:
  • Council for Six Sigma Certification. (2018). Six Sigma Green Belt Certification Manual. Harmony Living

Course Schedule

COSC Accessibility Statement

Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.