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HIM 420: Health Care Research and Quality

Course Description

This course will focus on exploring the topics of healthcare research and quality management specifically related to health information and teamwork with other healthcare professionals. The theory, practice, and management of performance and quality improvement processes in healthcare organizations will be addressed. Students will practice using quality management tools, analyzing data, and experiencing communication best practices related to performance improvement projects. All topics will be explored as they relate to accreditation, licensure and other quality standards. Healthcare research techniques will be discussed and practiced as they relate to health information, quality, and the advancement of the health information management profession. (3 credits)

This course meets certain CAHIIM competencies for HIM Majors.

Prerequisites

  • ENG 101: English Composition 1
  • ENG 102: English Composition 2
  • HCA 115: Principles of Health Information Management
  • HIM 315: Health Care Statistics

Student Learning Outcomes (SLOs)

Upon successful completion of the course, the student will be able to:

  1. Describe the performance improvement process and quality management tools.
  2. Apply quality management and performance improvement concepts to support facility-wide programs.
  3. Demonstrate the importance of teams in the performance improvement process.
  4. Analyze and present data for quality management and patient care related studies such as utilization review and risk management.
  5. Create graphs and charts used in performance improvement projects.
  6. Evaluate clinical data to identify trends that demonstrate quality healthcare.
  7. Describe adherence to Institutional Review Board policies and procedures.
  8. Apply research methods to case studies and course discussions
  9. Analyze organizational readiness for accreditation, licensing or certification processes.
  10. Interpret and communicate current laws, accreditation, licensure and certification standards related to health information initiatives.
  11. Maintain organizational compliance with regulations and standards
  12. Articulate the role of health information in utilization management, risk management, and case management functions.
  13. Apply change management techniques in performance improvement.

General Education Outcomes (GEOs)

Please check the applicable GEOs for this course, if any, by outcomes at GEO Category Search, or by subject area at GEO Discipline Search.

Course Activities and Grading

Assignments

Weight

Discussion (Weeks 1-8)

10%

Written Assignments

10%

Competency Assigments

25%

Course Project (4 Parts & Presentation, Weeks 3-7)

35%

Final Exam (Week 8)

20%

Total

100%

Required Textbooks

Available through Charter Oak's online bookstore

  • Oachs, P. and A. Watters. (2016). Health Information Management Concepts, Principles and Practice. 5th ed. AHIMA Press. Chicago, IL. ISBN-13: 9781584264897
    Notes: This textbook is used in several HIM courses and should be saved for preparation for the RHIA exam.
  • Shaw, P. L., and Elliot, C. (2015). Quality and Performance Improvement in Healthcare. 6th ed. AHIMA Press. Chicago, IL. ISBN-13: 978-1-58426-475-0

Additional Resources

  • AHIMA Practice Briefs
  • Library Resources

Course Schedule

(Note: Course week runs Monday 12:00 am EST - Sunday 11:59 pm EST)

Week

SLOs

Readings and Exercises

Assignments

1

7,8

Topics: Health Care Research and the IRB

  • Reading:
    • HIM Concepts - Chapters 19 & 20 (Focus on IRB information in Ch.21)
    • Quality & Performance - Chapter 21 (pp. 492-493)
    • Article - "The Expanding Role of the HIM Professional: Where Research and HIM Roles Intersect"
    • Article - "Bootcamp and Beyond: A Research Journey"
    • Article - "Building an Evidence Base for High Quality"
  • Review Activity:
  • Read assigned material
  • Participate in the Discussions (Postings must be completed on three separate days throughout the week by Sunday 11:59 pm EST)
  • Review the Lecture material
  • Submit Written Assignment - Annotated Bibliography (Due by Sunday 11:59 pm EST)
  • Submit Competency Assignment - IRB Procedures and Human Subjects (Due by Sunday 11:59 pm EST)
  • Complete Practice Quiz (not graded)

2

1,2

Topics: Performance Improvement Background, Pioneers of PI, Improvement Opportunities and Customer Satisfaction

  • Reading:
    • Quality & Performance - Introduction, Chapters 1, 2, 3 & 7
  • Read assigned chapters
  • Participate in the Discussions (Postings must be completed on three separate days throughout the week by Sunday 11:59 pm EST)
  • Review the Lecture material
  • Submit Competency Assignment - Critique & Create a Patient Satisfaction Survey (Due by Sunday 11:59 pm EST)
  • Complete Practice Quiz (not graded)

3

2,3,13

Topic: Being a Vital Part of the Performance Improvement Team

  • Reading:
    • Quality & Performance - Chapters 4, 15 & 18
  • Read assigned chapters
  • Participate in the Discussions (Postings must be completed on three separate days throughout the week by Sunday 11:59 pm EST)
  • Review the Lecture material
  • Submit Written Assignment- Ch. 18 Case Study Questions 1-3 (Due by Sunday 11:59 pm EST)
  • Submit Course Project Part 1 (Due by Sunday 11:59 pm EST)
  • Complete Practice Quiz (not graded)

4

4,5,6

Topics: Performance Improvement Data; Displaying and Communicating Activities and Results

  • Reading:
    • Quality & Performance - Chapters 5 & 6
  • Read assigned chapters
  • Participate in the Discussions (Postings must be completed on three separate days throughout the week by Sunday 11:59 pm EST)
  • Review the Lecture material
  • Submit Course Project Part 2 (Due by Sunday 11:59 pm EST)
  • Complete Practice Quiz (not graded)

5

2,4,5,12

Topics: Utilization Management, Patient Safety, and Risk Management

  • Reading:
    • Quality & Performance - Chapters 8, 9, 10 & 11
  • Read assigned chapters
  • Participate in the Discussions (Postings must be completed on three separate days throughout the week by Sunday 11:59 pm EST)
  • Review the Lecture material
  • Submit Competency Assignment - Utilization Review and Case Management (Due by Sunday 11:59 pm EST)
  • Submit Written Assignment- Ch. 10 Case Study Questions 1-3 (Due by Sunday 11:59 pm EST)
  • Submit Course Project Part 3 (Due by Sunday 11:59 pm EST)
  • Complete Practice Quiz (not graded)

6

9,10,11

Topics: The Accreditation, Certification, or Licensure Process; Implementing Information Management Tools

  • Reading:
    • Quality & Performance - Chapters 16 & 17
  • Read assigned chapters
  • Participate in the Discussions (Postings must be completed on three separate days throughout the week by Sunday 11:59 pm EST)
  • Review the Lecture material
  • Submit Written Assignment- Ch. 17 Case Study - Evaluate Joint Comission Standards Compliance (Due by Sunday 11:59 pm EST)
  • Submit Course Project Part 4 (Due by Sunday 11:59 pm EST)
  • Complete Practice Quiz (not graded)

7

13

Topics: Managing Change and Developing Staff

  • Reading:
    • Quality & Performance - Chapters 14 & 19
  • Read assigned chapters
  • Participate in the Discussions (Postings must be completed on three separate days throughout the week by Sunday 11:59 pm EST)
  • Review the Lecture material
  • Submit Written Assignment- Ch. 19 Case Study - Managing & Communicating Change (Due by Sunday 11:59 pm EST)
  • Prepare Final Course Project Presentation (Due by Sunday 11:59 pm EST)
  • Complete Practice Quiz (not graded)

8

1-13

Topics: Course Review & Final Exam

  • Reading:
    • Review chapters for final exam
  • Participate in the Discussions (Postings must be completed on three separate days throughout the week by Saturday 11:59 pm EST)
  • Review the Lecture material
  • Complete Final Exam (Due by Saturday 11:59 pm EST)
  • Course Project Presentation
  • Complete Course Evaluation

Final Exam
Chapters 1-11, 14, 16, 17 & 18
SLOs 1-13

COSC Accessibility Statement

Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.