Course Description
This course delves into the transformative impact of artificial intelligence on marketing strategies and practices. Students will explore key topics such as predictive analytics, customer segmentation, personalized marketing, and AI-driven content creation. The curriculum explores tools that will enhance customer engagement and optimize marketing campaigns. Additionally, ethical considerations surrounding AI usage in marketing, such as data privacy and bias, will be examined. Through various projects and assignments, students will develop the skills necessary to harness AI effectively in real-world marketing scenarios. (3 credits)
Prerequisites
- ENG 101: English Composition 1
- ENG 102: English Composition 2
- MKT 220: Principles of Marketing
Additional Information
This course introduces how artificial intelligence (AI) is used in modern marketing to understand customers, create content, personalize experiences, and improve decision-making. In addition, the course focuses on practical, real-world applications rather than technical complexity. Students will learn how to use AI tools to support marketing tasks such as audience research, messaging, search visibility, and campaign optimization. Emphasis is placed on critical thinking, ethical use, and understanding when human judgment is necessary. By the end of the course, students will develop an AI-supported marketing strategy for a business, product, or organization.
Program Learning Outcomes (PLOs)
Students who successfully complete this course will be able to:
- Apply the concepts, theories, and relationships among the functional areas of an organization, including the ability to explain the nature and construct of an organization.
- Design strategic marketing practices. This will include such areas as marketing research, consumer behavior, customer acquisition and retention strategies, and public relations. Additional areas include digital marketing including SEO techniques, social media strategies, leveraging artificial intelligence for targeted marketing campaigns, and driving brand loyalty.
- Explain the global environment of business including the political, social, and intercultural sensitivities that exist in society that are important to the development of meaningful relationships and success in business and in life.
- Demonstrate professional business behavior, social responsibility, and ethical decision making and conduct.
- Demonstrate effective critical thinking, decision-making, problem solving, organizational leadership, teamwork; oral and written communication skills utilizing tools such as AI, research databases, and other tools as required.
Student Learning Outcomes (SLOs)
Students who successfully complete this course will be able to:
- Explain how artificial intelligence with human interaction is used in marketing.
- Use AI tools to generate marketing ideas and insights.
- Interpret basic marketing data and AI outputs.
- Create AI-assisted marketing content and strategies.
- Recognize ethical risks in AI marketing.
- Test and improve marketing ideas using simple methods.
- Develop an AI-supported marketing plan.
Course Activities and Grading
| Assignments | Points | Weight |
|---|---|---|
Discussions (Weeks 1, 2, 4, 5, 6, 7, 8) | 140 | 14% |
Assignments (Weeks 1, 2, 3, 5, 6, 7, 8) | 280 | 28% |
Activity Labs (Weeks 2, 3, 4, 5, 6, 7) | 180 | 18% |
Final Report Draft (Week 4) | 140 | 14% |
Final Report (Week 8) | 260 | 26% |
Total Points | 1000 | 100% |
Required Textbook
- This course uses Open Educational Resources (OER). OER are openly licensed, educational resources that can be used for teaching, learning, and research. OER may consist of a variety of resources such as textbooks, videos, and software that are no cost for students.
Additional Resources
- Students will purchase a Harvard Business Coursepack.
Course Schedule
Week | PLOs | SLOs | Readings and Exercises | Assignments |
1 | 2 | 1,2 | Topic: Intro to AI In Marketing
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2 | 4 | 2,4,6 | Topics: Prompting & AI Tools for Marketing
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3 | 2 | 2,3,4 | Topic: Content in the Age of AI
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4 | 3 | 2,3,6 | Topic: AI and Customer Insights
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5 | 5 | 2,4,6 | Topic: AI for Advertising and Campaign Strategy
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6 | 2 | 1,3,5 | Topic: Ethics, Bias and Responsible AI
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7 | 5 | 1,6,7 | Topic: AI Strategy
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8 | 3 | 1-7 | Topic: Final Marketing Plan
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COSC Accessibility Statement
Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.
COSC Policies, Course Policies, Academic Support Services and Resources
Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.
