- Contract Administration and the Steward Supervisor Relationship (1 credit, upper division level)
December 1999 through November 2012
Source of Records
333 East River Drive; East Hartford, CT 06108
About the Training Sponsor
Created by Congress as an independent agency of the U.S. government in 1947, the primary responsibility of the Federal Mediation and Conciliation Service (FMCS) is to promote sound and stable labor-management relations through a variety of mediation and conflict resolution services, including the mediation of collective bargaining negotiations, training for labor and management in skills and processes aimed at improving the workplace relationship and the referral of private arbitrators for the settlement of controversies over the application or provisions in a collective bargaining agreement.
Applying for the Credit
Have your training sponsor submit your transcript or record to the Registrar to apply for the credit.
Contract Administration and the Steward Supervisor Relationship (1 credit, upper division level)
Contract application requires transformation from contract language to practice and requires the willingness of front-line managers and union representatives to work together in applying the contract's terms equally and equitably. Improving the labor-management relationship at this core level allows for greater cooperation at higher levels. This training program addresses:
- Relationship building
- Definition of leadership roles
- Interpersonal and communication skills
- Parties' responsibilities in contract administration
- Grievance procedures
- Disposition of unresolved grievances