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Certified Healthcare Access Manager

Credit Recommendation

  • Medical Terminology: 3 credits, lower division level
  • Medical Records: 2 credits, lower division level

Effective Dates 

January 2007 through December 2020

Issuing Agency

National Association of Healthcare Access Management 

About the Credential

The National Association of Healthcare Access Management (NAHAM) established the Certified Healthcare Access Manager (CHAM) program to promote the highest standards of patient access services through the credentialing of those working as patient access managers.

How to Apply for the Credit

Credit Recommendation Details / Competencies

Medical Terminology: 3 credits, lower division level
This course covers medical terminology with the emphasis on recognizing, evaluating and deducting meanings of medical words by applying word-building rules. An additional focus of study is to define and use words pertaining to the various sub-specialties of medicine.

Medical Records: 2 credits, lower division level
Topics include purpose, format, production and accuracy of medical records; content of the record; ownership, access, retention and destruction of medical records; privacy requirements, especially as regards HIPAA regulations and uses of the medical record. This is not equivalent to a typical three-credit course in Medical Records because the NAHAM exam does not investigate the importance of the medical record in the broader context of the healthcare system.