BUS 270: Six Sigma Yellow Belt

Course Description

This course will focus on the fundamentals of Six Sigma and Lean methods of continuous improvement. The goal of this course is to give you a basic understanding of the Six Sigma methodology. You will interpret Define, Measure, Analyze, Improve, and Control (DMAIC) phases of Six Sigma used for innovative problem solving.

Method of Evaluation for Six Sigma Yellow Belt Certification

Certification is based on class assignments completion, and participation. Each certification candidate is required to pass a written examination that consists of multiple-choice questions that measure the comprehension of the Six Sigma Body of Knowledge. The Certified Six Sigma Yellow Belt examination is a one-part, 75-question, exam and is offered in English. The Six Sigma Yellow Belt Certification accredited by the Council for Six Sigma is awarded to all who successfully complete the course with an overall class assignment completion and participation score of 70% and pass the final exam with a grade of 70%. Students who do not meet both criteria will not be awarded a Six Sigma Yellow Belt Certification

Distribution of Six Sigma Yellow Belt Certification

All who have met all evaluation criteria will receive a physical certificate through one of the following means. Each certificate will have certification number, date, instructor signature, Charter Oak State College logo and Council for Six Sigma logo. Students will receive the certification via Charter Oak email. (3 credits)

Prerequisite

  • None

Student Learning Outcomes (SLOs)

Students who successfully complete this course will be able to:

  1. Understand Six Sigma methodology.
  2. Identify Lean principles to include eliminating waste and improving process flow.
  3. Acquire skills to collect, analyze and interpret data.
  4. Develop strategies for fostering a culture of continuous improvement that combines systematic rigor of Six Sigma with adaptive nature of innovation.

Course Activities and Grading

AssignmentsPointsWeight

Discussions (Weeks 1, 3, 5, 7)

100

10%

Assignment Exercises (Weeks 1, 3, 4, 5 & 6)

300

30%

Journal Entries (Weeks 1-8)

200

20%

Essay Papers (Weeks 2, 7)

100

10%

Final Exam (Week 8)

300

30%

Total

1000

100%

Required Textbooks

Course Schedule

Week

SLOs

Readings and Exercises

Assignments

1

1,2

Topics: Lean Six Sigma Introduction

  • Readings:
    • Chapter 2: Six Sigma Application and History, Pages 15-18
    • Chapter 4: Lean Concepts, Pages 30-38
  • Complete Pre-Course Survey (ungraded)
  • Read assigned material
  • Review lecture material
  • Participate in the Discussions
  • Submit Stand in the Circle Exercise
  • Complete weekly Journal entry

2

1,2,4

Topics: Six Sigma Team Dynamics; DMAIC Roadmap; A3/Executive Summary & How to Pick a Project

  • Readings:
    • Chapter 2: Six Sigma Application and History, Pages 20-22 and 29
    • Chapter 6: Approaching the Problem, Pages 65-69
    • Chapter 9: Selecting the Right Projects, Pages 96-105
    • Chapter 10: Basic Six Sigma Team Management, Pages 107-117
  • Read assigned material
  • Review lecture material
  • Complete Mini DiSC Communication Assessment (ungraded)
  • Submit Week 2 Assignment - Myers Briggs Personality Test Essay
  • Complete weekly Journal entry

3

1,2,3

Topics: (D) Define

  • Readings:
    • Chapter 4: Lean Concepts, Pages 39-41
    • Chapter 5: Basic Six Sigma Concepts, Pages 54-57
    • Chapter 7: What is a Process?, Pages 76-79
    • Chapter 8: Quality, Pages 85-90
  • Read assigned material
  • Review lecture material
  • Participate in the Discussions
  • Submit Week 3 Assignment -  5S Exercise 
  • Submit Week 3 Assignment - Problem Statement Exercise
  • Complete weekly Journal entry

4

1,2,3

Topic: (M) Measure

  • Readings:
    • Chapter 5: Basic Six Sigma Concepts, Pages 43-49
    • Chapter 6: Approaching the Problem, Page 62
  • Read assigned material
  • Review lecture material
  • Submit Week 4 Assignment - Current State Process Map Exercise
  • Submit Week 4 Assignment - Data Collection Exercise
  • Complete weekly Journal entry

5

1,2,3

Topic: (A) Analyze

  • Readings:
    • Chapter 5: Basic Six Sigma Concepts, Pages 49-54
    • Chapter 6: Approaching the Problem, Pages 63-65
  • Read assigned material
  • Review lecture material
  • Participate in the Discussions
  • Submit Week 5 Assignment - Fishbone Diagram Exercise
  • Submit Week 5 Assignment - Pareto Chart Exercise
  • Complete weekly Journal entry

6

1,2,3,4

Topic: (I) Improve

  • Readings:
    • Chapter 11: Introduction to DMAIC and Define, Measure, Analyze Design, Verify (DMADV), Pages 119 and124
  • Read assigned material
  • Review lecture material
  • Submit Week 6 Assignment - Change Management Exercise
  • Complete weekly Journal entry

7

4

Topics: (C) Control; Design for Six Sigma (DFSS) & Design Thinking

  • Readings:
    • Chapter 11: Introduction to DMAIC and DMADV, Pages 118-121 and 125-127
  • Read assigned material
  • Review lecture material
  • Participate in the Discussions
  • Submit Week 7 Assignment - Project Celebration Ideas Essay 
  • Complete weekly Journal entry

8

1,2,3,4

Topics: DMAIC Methodology Application; Survey; Six Sigma Certification

  • Review:
    • Chapters 1-11 and Lecture material for Final Exam
  • Review material for Final Exam
  • Complete weekly Journal entry
  • Complete Final Exam
  • Complete Course Evaluation
  

Final Exam
The Final Exam is comprehensive and covers the entire course.

SLOs 1-4

 

COSC Accessibility Statement

Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.