This course is a survey incorporating intrapersonal, interpersonal, and public speaking. Students will acquire theory and develop skills in workplace communication interviewing, demonstrations, informative speaking, and persuasive speaking. (3 credits)
Student Learning Outcomes (SLOs)
Students who successfully complete this course will be able to:
- Identify and explain the function of the communication elements: source, message, channel, code, receiver, noise, feedback, and situation.
- Define perception and explain how it relates to the communication process.
- Explain obstacles to verbal communication.
- Implement a plan to monitor and overcome communication apprehension.
- Identify forms of nonverbal behaviors and cues.
- Identify the ways to improve listening and explain how each method can help develop better listening habits.
- Explain how to increase the effectiveness of feedback based on encoding and decoding messages through various channels.
- Define and supply examples of open, closed, mirror, and probing interview questions.
- Develop an organization for an information-gathering interview.
- Identify the overall intent of speaking through analysis of the communication context and setting.
- Construct a speech which illustrates the specific purpose and identifies the desired audience response.
- Generate an outline which clearly differentiates the speech introduction, body and outline components.
- Explain and apply the various methods of supporting main points: analogy, contrast, explanation, factual illustration, hypothetical illustration, and series of specific instances, restatement, statistics, and testimony.
- Present and execute a well-researched and rehearsed extemporaneous speech key word outline.
- Analyze one's audience to address specific needs and expectations.
- Research support material to support a thesis statement.
General Education Outcomes (GEOs)
Course Activities and Grading
Introductory Quote Speech
Available through Charter Oak State College's online bookstore
- Verderber, Kathleen S. Communicate! - with MindTap. 15th ed. Cengage Learning Publishing, 2017. ISBN-13: 978-1-337-06208-4 [Looseleaf version]
Additional Resources (Required)
- Webcam with a microphone OR
- Smartphone with recording capabilities (students who choose to record their speeches will upload them to YouTube)
Readings and Exercises
Topics: Introduction to Communication and Speech Organization
Topics: Speech Delivery and Communication Anxiety
Topic: Listening and Interviewing
Topics: Verbal and Nonverbal Communication
Topics: Selection and Development; Informative Speaking
Topic: Language and Culture
Topic: Persuasive Speaking
Topics: Persuasion and Perception
COSC Accessibility Statement
Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.
COSC Policies, Course Policies, Academic Support Services and Resources
Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.