COM 101: Speech Communication

Course Description

This course is a survey incorporating intrapersonal, interpersonal, and public speaking. Students will acquire theory and develop skills in workplace communication interviewing, demonstrations, informative speaking, and persuasive speaking. (3 credits)


  • None

Student Learning Outcomes (SLOs)

Students who successfully complete this course will be able to:

  1. Identify and explain the function of the communication elements: source, message, channel, code, receiver, noise, feedback, and situation.
  2. Define perception and explain how it relates to the communication process.
  3. Explain obstacles to verbal communication.
  4. Implement a plan to monitor and overcome communication apprehension.
  5. Identify forms of nonverbal behaviors and cues.
  6. Identify the ways to improve listening and explain how each method can help develop better listening habits.
  7. Explain how to increase the effectiveness of feedback based on encoding and decoding messages through various channels.
  8. Define and supply examples of open, closed, mirror, and probing interview questions.
  9. Develop an organization for an information-gathering interview.
  10. Identify the overall intent of speaking through analysis of the communication context and setting.
  11. Construct a speech which illustrates the specific purpose and identifies the desired audience response.
  12. Generate an outline which clearly differentiates the speech introduction, body and outline components.
  13. Explain and apply the various methods of supporting main points: analogy, contrast, explanation, factual illustration, hypothetical illustration, and series of specific instances, restatement, statistics, and testimony.
  14. Present and execute a well-researched and rehearsed extemporaneous speech key word outline.
  15. Analyze one's audience to address specific needs and expectations.
  16. Research support material to support a thesis statement.


General Education Outcomes (GEOs)

Please check the applicable GEOs for this course, if any, by outcomes at GEO Category Search, or by subject area at GEO Discipline Search.

Course Activities and Grading



Orientation Assignment


Threaded Discussions


Quizzes (Weeks 1, 3-8)


Introductory Quote Speech


Interview Assignments


Informative Speech


Persuasive Speech




Required Textbooks

Available through Charter Oak State College's online bookstore

  • Verderber, Kathleen S. Communicate! - with MindTap. 15th ed. Cengage Learning Publishing, 2017. ISBN-13: 978-1-337-06208-4 [Looseleaf version]


Additional Resources (Required)

  • Webcam with a microphone OR
  • Smartphone with recording capabilities (students who choose to record their speeches will upload them to YouTube)

Course Schedule



Readings and Exercises




Topics: Introduction to Communication and Speech Organization

  • Readings:
    • Chapter 1: Foundations of Communication
    • Chapter 12: Organizing your speech


  • Read assigned chapters
  • Participate in the Orientation discussion
  • Take chapter 1 quiz
  • Complete Introductory Quotation Speech Preparation and Outline
  • Sign Up for Speech Presentation Slot
  • Test webcam/download video conferencing software



Topics: Speech Delivery and Communication Anxiety

  • Readings and Videos:
    • View video “Burning Leaves” in Mindtap
    • Chapter 15: Delivery
    • How can you reduce public speaking fear?’ in Lecture section
    • View “Speech of Self Introduction by Tiffany” in MindTap


  • Participate in the chapter 1 discussion
  • Read assigned chapter and lecture
  • Complete Public Speaking Fear Assessment in MindTap (not graded)
  • Present Introductory Quotation speech and upload link
  • Complete speech self-analysis



Topic: Listening and Interviewing

  • Readings and Videos:
    • Chapter 6: Listening
    • View video “Chris and Damien” in MindTap
    • Appendix A: Interviewing
    • Figure 11.5 Sample Survey Questions (pp 220)


  • Read assigned chapters
  • Participate in the chapter 6 discussion
  • Take the chapter 6 quiz
  • Set up interview and conduct interview in week 3 or 4 (ASAP)
  • Complete Part I: Interview Questions assignment



Topics: Verbal and Nonverbal Communication

  • Readings and Videos:
    • Chapter 4: Verbal communication
    • Chapter 5: Nonverbal communication
    • View “The Audience Speaks” in MindTap



  • Read assigned chapters
  • Participate in the chapter 4-5 discussion
  • Take the chapter 4 quiz
  • Take the chapter 5 quiz
  • Complete Part II: Interview Report assignment



Topics: Selection and Development; Informative Speaking

  • Readings and Videos:
    • Chapter 11: Topic Selection
    • Chapter 16: Informative Speaking
    • View MindTap video “Understanding Hurricanes”


  • Read assigned chapters
  • Take the chapter 16 quiz
  • Complete Informative Speech Audience Analysis and Preparation
  • Complete Informative Speech Key Phrase Outline and Oral Footnotes



Topic: Language and Culture

  • Readings:
    • Chapter 3: Intercultural Communication
    • Chapter 14: Language


  • Read assigned chapters
  • Take the chapter 3 quiz
  • Present Informative Speech and upload link
  • Complete Informative Speech Self Analysis



Topic: Persuasive Speaking

  • Readings:
    • Chapter 17: Persuasive Speaking
    • Chapter 13: Presentational Aids
    • View MindTap video “Together We Can Stop Cyberbullying”
  • Read assigned chapter and lecture
  • Take the chapter 17 quiz
  • Complete Persuasive Speech Audience Analysis
  • Complete Persuasive Speech Preparation
  • Complete Key Phrase Outline
  • Complete Oral Footnotes



Topics: Persuasion and Perception

  • Readings:
    • Chapter 2: Perception
  • Read assigned chapter
  • Take the chapter 2 quiz
  • Complete presentation aid and include in speech
  • Complete Persuasive Speech Self Analysis
  • Present persuasive speech and upload link
  • Complete Course Evaluation

COSC Accessibility Statement

Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.