HCA 499: Health Care Administration Capstone

Course Description

Health care is a complex and evolving industry that requires distinction in its management from senior leaders to frontline or new managers. The capstone course is a culmination of the Health Care (HCA) Administration program that sets the groundwork for this course. This course requires students to broaden their knowledge by synthesizing program content to healthcare decision-making, multidisciplinary collaboration, and evidence based management practices to achieve high quality, patient satisfaction, and fiscally sound operations. The primary objective of will be to advance the comprehension and collaboration of healthcare administration through practical applications to prepare students to assume managerial responsibilities in one of the many types of healthcare settings. It is expected students think comprehensively, strategically, and demonstrate command of the healthcare program content through critical thinking and problem solving, use the language of the healthcare industry, and apply industry principles and/or theories to contemporary healthcare issues through high quality academic and professional writing and critical thinking.

Prerequisites

This is the required capstone course in the Charter Oak Health Care Administration concentration and should be taken in the final semester.

  • ENG 101: English Composition 1
  • ENG 102: English Composition 2

Student Learning Outcomes (SLOs)

Upon successful completion of the course, the student will be able to:

  1. Assess and demonstrate healthcare leadership styles, proficiencies, and competencies required to manage diverse healthcare settings to achieve excellence.
  2. Demonstrate collective leadership capabilities to discuss healthcare issues, collaborate on administrative solutions, and provide feedback to peers.
  3. Analyze specific healthcare case studies, situations, issues, and/or research to demonstrate critical thinking for effective problem solving, analysis and decision-making.
  4. Conduct professional research and literature reviews to analyze findings and synthesize research to support a multidisciplinary approach to healthcare delivery.
  5. Lead and/or collaborate in teams to address problems faced by healthcare administrators or leaders utilizing program knowledge to weigh problem and solutions.
  6. Demonstrate high quality academic written and oral communication skills including professional and appropriate language of the industry/field, including medical terminology.
  7. Create and present a comprehensive and evidence based oral presentation that integrates and synthesizes healthcare administration program content while incorporating an elevated degree of critical thinking and analysis to problem and solutions.
  8. Exhibit originality and academic integrity in all written work by complying with institutional and course policies.

General Education Outcomes (GEOs)

Please check the applicable GEOs for this course, if any, by outcomes at GEO Category Search, or by subject area at GEO Discipline Search.

Course Activities and Grading

AssignmentsWeight

Discussions - Case Study (Weeks 1-8) @ 20 points

16%

IHI Leadership 101 Certificate (Week 1) @ 100 points

10%

Capstone Oral Presentation, Parts 1-6 (Weeks 1-6) @ 100 points

60%

Capstone Oral Presentation (Week 7)

14%

Total

100%

Required Textbook

Available through Charter Oak State College's online bookstore

  • Buchbinder, S., Shanks, N., and Buchbinder, D. (2014). Cases in Healthcare Management. Jones and Bartlett Publishing. ISBN-13: 978-1-4496-7429-8
  • Capstone Writer. (2009). Producing the Capstone Project. Lulu Publishing. ISBN-10: 0557088453 or ISBN-13: 9780557088454

Additional Required Materials

  • Microsoft Office Suite (Word, PowerPoint, Access, & Excel) - Charter Oak Students and Faculty have access to Microsoft 365.
  • Sound card, microphone, and speakers to record presentation

Additional Resources

  • Students may find it helpful to refer to textbooks used in previous HCA courses.

Course Schedule

WeekSLOsReadings and ExercisesAssignments

1

1,3,4,5,6,8

Topic: Health Care Leadership

  • Readings:
    • Producing the Capstone Project, Parts 1-3, Appendix A and B
    • Cases in Healthcare Management Case Study 9: Transitioning to a New Leader
  • Read the assigned material
  • Review external sources
  • Review weekly summary
  • Participate in Discussions
  • Submit IHI Leadership 101 Certificate

2

1,3,4,5,6,8

Topic: Governance and Strategic Management

  • Readings:
    • Cases in Healthcare Management Case Study 8: Governing Board vs. Management 
  • Read the assigned material
  • Review external sources
  • Review weekly summary
  • Participate in Discussions
  • Submit Research Proposal

3

1,3,5,6,8

Topic: Health Care Operations

  • Readings:
    • Producing the Capstone Project, pages 48-58
    • Cases in Healthcare Management Case Study 33: Improving Block Time Utilization to Increase Operating Room Efficiency
  • Read the assigned material
  • Review external sources
  • Review weekly summary
  • Participate in Discussions
  • Submit Annotated Bibliography

4

1,3,4,5,6,8

Topic: Health Care Professionals and Human Resources

  • Readings
    • Producing the Capstone Project, pages 48-66
    • Case Study 25: Resistance to Operative Site Marking
  • Read the assigned material
  • Review external sources
  • Review weekly summary
  • Participate in Discussions
  • Submit Objectives and Learning Components

5

1,2,3,4,5,6,8

Topic: Quality of Care and Information Technology

  • Readings:
    • Producing the Capstone Project, pages 13-14, 61-66
    • Cases in Healthcare Management Case Study 86: Stents in the Cardiac Cath Lab
  • Read the assigned material
  • Review external sources
  • Review weekly summary
  • Participate in Discussions
  • Submit Final Outline

6

1,2,3,4,5,6,8

Topics: Health Care Ethics, Compliance and Regulations

  • Readings:
    • Cases in Healthcare Management Case Study 74: Ethical Issues over DNR Orders
  • Read the assigned material
  • Review external sources
  • Review weekly summary
  • Participate in Discussions
  • Submit Draft of Final PPT

7

1,2,3,4,5,6,8

Topics: Financial and Business Strategies

  • Readings:
    • Case Studies in Healthcare Case Study 19: Strategies for Dealing with Health Care Reform 
  • Read the assigned material
  • Review external sources
  • Review weekly summary
  • Participate in Discussions
  • Submit Capstone Oral Presentation

8

1,2,3,4,5,6,7,8

Topic: Achieving Excellence in Health Care

  • Readings:
    • Producing the Capstone Project, pages 69-73
  • Read the assigned material
  • Review external sources
  • Review weekly summary
  • Participate in Discussions
  • Analysis of Project
  • Complete Course Evaluation

COSC Accessibility Statement

Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.