This course is a study of group behavior and how group functioning affects organizational effectiveness. Emphasis is placed on decision making and resolving conflict in groups.
- ENG 101: English Composition 1
- ENG 102: English Composition 2
Student Learning Outcomes (SLOs)
Students who successfully complete this course will be able to:
- Describe the relationship of groups to organizations.
- Describe how groups and teams are similar and different.
- Examine the motivational patterns that influence small group dynamics.
- Demonstrate an awareness of the complexities of an organization.
- Identify the nature and significance of group and organizational conflict and its management.
- Learn how to build group cohesiveness.
General Education Outcomes (GEOs)
Course Activities and Grading
Discussion Boards (Weeks 1-7)
Summary Paper (Week 8)
(Available through Charter Oak's online bookstore)
Harris, Thomas E. and John Sherblom. Small Group and Team Communication. 5th ed. Allyn and Bacon, 2011. ISBN-13: 978-0-205-69298-9
Additional Required Material
- Course Packet, which contains additional information and assignments. It is available on Blackboard in the course documents section.
- Hacker, Diana. A Writer's Reference. 7th ed. Bedford St. Martin Press, 2011. ISBN-13: 978-0-312-60143-0.
Note: Earlier editions of the Hacker book are also acceptable.
Readings and Exercises
Topics: Small Groups and Groups as Systems
Topics: Norms, Group Development and Diversity
Topics: Communication, Listening and Teams
Topics: Decision Making and Group Process
Topics: Conflict and Leadership
Topics: Group Evaluation and Computer Communication
Topic: Wrap Up and Course Evaluation
COSC Accessibility Statement
Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.
COSC Policies, Course Policies, Academic Support Services and Resources
Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.