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MGT 451: Team Leadership

Course Description

This course explores and examines the interpersonal dynamics of teams, team development, conflict management, team leadership and enables adult learners to begin to develop skills for leading teams. It provides students a window into how teams interact within their organization as well as their impact to the entire organization.

This course meets the following CAHIIM competencies for HIM Majors.

Prerequisites

  • ENG 101: English Composition 1
  • ENG 102: English Composition 2

Student Learning Outcomes (SLOs)

Students who successfully complete this course will be able to:

  1. Define leadership and explain the role it plays in team settings.
  2. Gain insights into the effect of various leadership styles on others and the overall effectiveness of those styles.
  3. Explain the role that synergy and creativity play in group problem solving process.
  4. Describe the basic elements and processes of group dynamics.
  5. Understand the relationships between group problem solving, decision making, group dynamics and inter-group behavior and performance.
  6. Identify the different ways of grouping people into teams and other types of organizational units.
  7. Explain several approaches that can be used to foster effective outcomes between teams and groups.
  8. Explain the relationship between team building and team effectiveness.
  9. Gain an understanding of the key leadership actions that can foster individual motivation.
  10. Describe the relationship among organizational learning, change, development, and effectiveness.
  11. Examine and evaluate ethical behavior in today's workplace.
  12. Analyze the shifts in the demographic diversity within organizations as well as the rapid global development of organizations.
  13. Define the principles of learning and explain how they are involved in organizational training and innovative reward systems.

General Education Outcomes (GEOs)

Please check the applicable GEOs for this course, if any, by outcomes at GEO Category Search, or by subject area at GEO Discipline Search.

Course Activities and Grading

Assignments

Weight

Discussions (Weeks 1-8)

10%

Individual Written Assignments (Weeks 1-8)

10%

Quizzes (Week 3 & 5)

20%

Team Presentations (Weeks 2-6)

20%

Team Leader Role (Week 2-6)

5%

Final Summary Paper (Week 8)

35%

Total

100%

Required Textbooks

(Available through Charter Oak's online bookstore)

  • Greenberg, Jerald. Behavior in Organizations: An Experiential Approach. 10th ed. Boston. MA: Irwin/McGraw-Hill. 2011. ISBN-13: 9780136090274
  • Dyer. Team Building: Proven Strategies for Improving Team Performance. 5th ed. Josey-Bass, 2013. ISBN-13: 9781118105139

Optional Text

  • Hacker, Diana. A Writer’s Reference. 8th Edition. Bedford/Saint Martin’s. 2014. ISBN 10: 1-457666766 or ISBN 13: 9781457666766

Additional Resources

(Not available through bookstore)

  • Video:Twelve Angry Men (1957)

Course Schedule

(Note: Course week runs Monday 12:00 am EST - Sunday 11:59 pm EST)

Week

SLOs

Readings and Exercises

Assignments

1

1,2,3,4,5,9,11

Topics: Overview and Foundation

  • Readings:
    • Behavior in Organizations - Part 1, Chapters 1 & 2
    • Team Building - Part 1, Chapters 1, 2 & 3
    • Article - The Most Overlooked Leadership Skill
  • Read assigned chapters
  • Participate in the Discussions
    • Leadership (Due by Wednesday 11:59 pm EST)
    • Ethics in Today's Workplace (Due by Saturday 11:59 pm EST)
  • Complete Individual Written Assignment - Case Study: HP = Hidden Pretexting? (Due by Friday 11:59 pm EST)

2

3,4,5,6,9,13

Topics: Perception & Learning

  • Readings:
    • Behavior in Organizations - Part 2, Chapter 3, 4 & 5
    • Team Building - Part 1, Chapters 4 & 5
  • Read assigned chapters
  • Participate in the Discussions
    • Perception & Learning (Due by Wednesday 11:59 pm EST)
    • Team Building (Due by Saturday 11:59 pm EST)
  • Complete Individual Written Assignment - Case Study: Howard Schultz (Due by Friday 11:59 pm EST)

3

1-8,10,11

Topics: Motivation & Team Building

  • Readings:
    • Behavior in Organizations - Part 3, Chapters 6 & 7
    • Team Building - Parts 1 & 2, Chapters 6 & 7
  • Read assigned chapters
  • Complete Individual Written Assignment - Data Analysis(Due by Friday 11:59 pm EST)
  • Complete Quiz 1 (Due by Sunday 11:59 pm EST)
  • Complete Self - Evaluation (Due by Monday 11:59 pm EST Week 4)

4

3,4,5,6,7,8

Topic: Group Dynamics

  • Readings:
    • Behavior in Organizations - Part 4, Chapters 8 & 9
    • Team Building - Part 2, Chapters 8 & 9
  • Read assigned chapters
  • Participate in the Discussions
    • Team Dynamics (Due by Saturday 11:59 pm EST)
  • Complete Individual Written Assignment - Practicing OB(Due by Friday 11:59 pm EST)
  • Complete Team Assignment - Social Dynamics of the Tour de France (Due by Saturday 11:59 pm EST)
  • Complete Self - Evaluation (Due by Monday 11:59 pm EST Week 5)

5

5,6,7,9,10

Topics: Group Decision Making Processes & Interpersonal Behavior

  • Readings:
    • Behavior in Organizations - Part 4, Chapters 10 & 11
    • Team Building - Parts 2 & 3, Chapters 10 & 11
  • Read assigned chapters
  • Complete Individual Written Assignment - Leading Innovative Teams vs. Leading a Temporary Team (Due by Friday 11:59 pm EST)
  • Complete Team Assignment - Whistle-Blowing (Due by Saturday 11:59 pm EST)
  • Complete Quiz 2 (Due by Sunday 11:59 pm EST)
  • Complete Self - Evaluation (Due by Monday 11:59 pm EST Week 6)

6

6,7,8,9

Topic: Power & Influence

  • Readings:
    • Behavior in Organizations - Part 5, Chapters 12 & 13
    • Team Building - Part 3, Chapters 12 & 13
  • Watch "Twelve Angry Men"
  • Read assigned chapters
  • Participate in the Discussions
    • Cross Cultural Teams (Due by Saturday 11:59 pm EST)
  • Complete Individual Written Assignment - Case Study: The Smith Brothers' Approach (Due by Friday 11:59 pm EST)
  • Complete Team Assignment - Twelve Angry Men (Due by Saturday 11:59 pm EST)
  • Complete Self - Evaluation (Due by Monday 11:59 pm EST Week 7)

7

6-12

Topic: Teamwork & Organizational Culture

  • Readings:
    • Behavior in Organizations - Part 6, Chapters 14 &15
    • Team Building - Parts 3 & 4, Chapters 14 & 15
  • Read assigned chapters
  • Participate in the Discussions
    • Organizational Culture & Change (Due by Saturday 11:59 pm EST)
  • Complete Individual Written Assignment - Case Study: Amazon.com (Due by Friday 11:59 pm EST)
  • Begin working on final Summary due Week 8

8

1-13

Topic: Final Assessments

  • Readings:
    • None
  • Read assigned chapters
  • Complete Individual Written Assignment - Commercial Metals Company (Due by Wednesday 11:59 pm EST)
  • Complete Final Summary Paper (Due by Friday 11:59 pm EST)

COSC Accessibility Statement

Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.