PSA 330: Cultural Diversity in PSA

Course Description

This course will focus on the identification and analysis of various cultures and their diverse historical, economic, and societal variations within the context of the public safety sector. (3 credits)

Prerequisites

  • ENG 101: English Composition 1
  • ENG 102: English Composition 2
  • Background in public safety, or obtained permission from the instructor to take this course

Student Learning Outcomes (SLOs)

Students who successfully complete this course will be able to:

  1. Examine various cultural groups.
    • 1A. Define cultural competency.
    • 1B. Identify strengths in a culturally diverse oriented practice.
    • 1C. Explain unconscious racism, prejudice and white privilege.
  2. Discover historical elements that explain value and significance of cultural beliefs and practices.
    • 2A. Identify cultural challenges and identify solutions to cultural dissonance.
    • 2B. Explain biculturism, identify strengths and weaknesses in biculturism families.
    • 2C. Identify and be able to explain the effect of biculturism in different critical developmental periods of life.  
    • 2D. Explain culture versus belief.
    • 2E. Identify proactive approaches to solve conflict in bicultural families.
  3. Discover and develop awareness of various cultural and ethnic groups.
    • 3A. Identify unconscious belief perseverance, norm conformity, white bias.
    • 3B. Identify and explore your own race versus culture.
    • 3C. Explain in terms of strengths and weakness of the collective model approach versus individual model approach to treatment.
  4. Reexamine personal prejudices so in order to relate diverse cultural groups.
    • 4A. Differentiate and explain your own cultural and racial background.
    • 4B. Identify the effects of personal prejudice on culturally sensitive clients.
    • 4C. Explain the weakness of Bias in service delivery, think critically on long term effects of bias service delivery.
    • 4D. Identify different reconciliation techniques implemented in different cultural backgrounds.
  5. Examine various cultural beliefs and practices in order to respect various differences.
    • 5A. Identify the impact of working with minorities.
    • 5B. Identify the different values, beliefs and ethical implications of working with minority.
    • 5C. Identify gender role that enhance or interfere with service delivery in cultural different groups.
  6. Interpret various legal implications of violating ethnic and cultural differences and uniqueness.
    • 6A. Ethical implications of culturally unsensitivity.

    • 6B. Identify religious interventions that interfere with most used treatments.
    • 6C. Identify acculturation practices.
    • 6D. Reflect on local culturally sensitive resources applicable to different cultural communities.

Course Activities and Grading

AssignmentsWeight

Discussions (Weeks 1-5)

25%

Reflection Papers (Week 1-5)

25%

Final Paper (Week 5)

20%

Group Wiki

20%

Community Points

10%

Total

100%

Required Textbooks

Available through Charter Oak State College's online bookstore

  • Diller, Jerry A (2018). Cultural Diversity: A Primer for Human Services. 6th ed. Cengage. ISBN-13: 978-1-337-56338-3

Course Schedule

WeekSLOsReadings and ExercisesAssignments

1

1,2

Topics: Introduction and Reflection

  • Readings:
    • Chapter 1: Introduction
    • Chapter 2: What It Means to Be Culturally Competent
    • Chapter 3: Working with Culturally Diverse Clients
  • Read assigned chapters
  • Participate in the Discussions
  • Review the Lecture material and Power Points
  • Complete the weekly Reflection Paper
  • Complete the Introductory Wiki

2

3,4

Topic: Broadening our Understanding

  • Readings:
    • Chapter 4: Racism, Prejudice, And White Privilege
    • Chapter 5: Culture and Cultural Differences
    • Chapter 6: Culturally Diverse Parents and Families
  • Read assigned chapters
  • Participate in the Discussions
  • Review the Lecture and Power Point materials
  • Complete the Reflection Paper

3

4,6

Topic: Service Delivery

  • Readings:
    • Chapter 7: Culturally Sensitive Treatment with Children
    • Chapter 8: Bias in Service Delivery
    • Chapter 9: Mental Health Issues
    • Chapter 10: Treating Victims of Ethnic Conflict, Genocide, and Mass Violence
  • Read assigned chapters
  • Participate in the Discussions
  • Review the Lecture and Power Point materials
  • Complete the Reflection Paper

4

2,3,5

Topic: Providing Services to Minority Community

  • Readings:
    • Chapter 11: Working with Latino/a Clients
    • Chapter 12: Working with Native American Clients
    • Chapter 13: Working with African American
    • Chapter 14: Working with Asian American Clients
    • Chapter 15: Working with Arab And Muslim American Clients
  • Read assigned chapters
  • Participate in the Discussions
  • Review the Lecture and Power Point materials
  • Complete the Reflection Paper
  • Complete the Group Wiki

5

2,3,6

Topic: Services to a Diverse and Minority Congregation

  • Readings:
    • Chapter 16: Working with South Asian American Clients
    • Chapters 17 Working with White Ethnic Clients
    • Chapter 18 Working with American Male Clients
    • Chapter 19 Working with Deaf Clients
    • Chapter 20 Closing Thoughts
  • Read assigned chapters
  • Participate in the Discussions
  • Review the Lecture and Power Point materials
  • Complete the Reflection Paper
  • Complete the Final Paper
  • Complete Course Evaluation

COSC Accessibility Statement

Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.

COSC Policies, Course Policies, Academic Support Services and Resources

Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.