Course Description
This course is designed to integrate theory with practice, to gain information about community resources, to monitor student progress in the agency, and to process these experiences on practical, conceptual, and ethical levels. A strong emphasis is on engaging students to support one another's personal-professional growth in understanding their roles as leaders and change agents in the social work profession. This course focuses on the transition from the student role to the generalist social work practice role. Additionally, a fundamental understanding of the National Association of Social Workers (NASW), Standards for Social Work Case Management, will be integrated with course discussions. (2 credits)
Prerequisites
- ENG 101: English Composition 1
- ENG 102: English Composition 2
- SWK 370: Social Work Practicum Experience 1
- SWK 474: SWK Practicum Experience 3
- SWK 475: SWK Integrative Practicum 3
- SWK 476: Social Work Practicum Experience 4 *
- SWK 495 Social Work Capstone Course *
* May be taken concurrently.
Student Learning Outcomes (SLOs)
Students who successfully complete this course will be able to:
- Engage with clients and constituencies to critically choose and implement culturally responsive, evidenced-informed interventions to achieve mutually agreed-on plans and increase the capacities of clients and constituencies.
- Incorporate culturally response methods to negotiate, mediate, and advocate with and on behalf of clients and constituents.
- Select and use culturally responsive methods of evaluation of outcomes.
- Critically analyze outcomes and apply evaluation findings to improve practice effectiveness with individuals, families, groups, organizations, and communities.
Program Learning Outcomes (PLOs) / Competencies
- Demonstrate Ethical and Professional Behavior
- Engage Diversity and Difference in Practice
- Advance Human Rights and Social, Racial, Economic, and Environmental Justice.
- Engage in Practice-Informed Research and Research-Informed Practice.
- Engage in Policy Practice.
- Engage with Individuals, Families, Groups, Organizations, and Communities
- Assess Individuals, Families, Groups, Organizations, and Communities
- Intervene with Individuals, Families, Groups, Organizations, and Communities
- Evaluate Practice with Individuals, Families, Groups, Organizations, and Communities
Course Activities and Grading
| Assignments | Weight |
|---|---|
Weekly Assignments (Weeks 1-13) | 30% |
Case Management Collaboration Group Facilitation, Checklist & Reflection Paper (Week 14 & Week 15) | 40% |
Weekly Video Reflection and Peer Video Responses (Weeks 1-15) | 30% |
Total | 100% |
Required Textbook
Available through Charter Oak State College's Book Bundle
The Charter Oak Book Bundle provides all undergraduate and graduate students with access to required textbooks, lab manuals, access codes, and electronic book versions in a convenient bundle before the first day of class—often at discounted prices.
Through a partnership with Barnes & Noble, the Book Bundle allows students to obtain required course materials for all classes for a per-credit fee, regardless of the individual cost of each textbook or digital access. Rather than purchasing materials separately, the rental cost is added to the student's account along with tuition. Digital materials are automatically added to students' Blackboard courses. For courses requiring physical textbooks, books will be shipped to students' homes at no additional charge.
The Social Work Program has partnered with Cengage to provide all e-texts, MindTap activities, and other resources through the Cengage Unlimited Subscription. You can access this resource through the Charter Oak Book Bundle.
The textbook used for this course obtained through Cengage Unlimited is:
Summer, N., (2025). Fundamentals of Case Management Practice: Skills for the Human Services – with MindTap Access.
Additional Resources
- Additional reading materials, assignments or activities can be determined by Practicum Agency. For example, Agency training about documentation and client files.
Course Schedule
Week | PLOs | SLOs | Readings and Exercises | Assignments |
1 | 1-3, 6-9 | 1-4 | Topic: Using the DSM
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2 | 1-3, 6-9 | 1-4 | Topic: The Mental Status Examination
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3 | 1,8,9 | 1-4 | Topic: Receiving and Releasing Information
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4 | 1-3, 8,9 | 1-4 | Topic: Developing a Service Plan at the Case Management Unit
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5 | 1-3, 8,9 | 1-4 | Topic: Preparing for a Service Planning Conference or Disposition Meeting
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6 | 1,8,9 | 1-4 | Topic: Making the Referral and Assembling the Record
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7 | 1,8,9 | 1-4 | Topic: Documenting and Recording
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8 | 1-3, 8,9 | 1-4 | Topic: Monitoring the Services or Treatment
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9 | 1-3, 8,9 | 1-4 | Topic: Developing Goals and Objectives at the Provider Agency
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10 | 1-3, 8,9 | 1-4 | Topic: Terminating the Case
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11 | 1,8,9 | 1-4 | Topic: Self Care
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12 | 1-3, 8,9 | 1-4 | Topic: Identifying Good Responses and Poor Responses
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13 | 1-3, 8,9 | 1-4 | Topic: Listening and Responding
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14 | 1-9 | 1-4 | Topic: Case Management Collaboration Group in Practicum Agency: Part 1
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15 | 1-9 | 1-4 | Topic: Case Management Collaboration Group in Practicum Agency: Part 2
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COSC Accessibility Statement
Charter Oak State College encourages students with disabilities, including non-visible disabilities such as chronic diseases, learning disabilities, head injury, attention deficit/hyperactive disorder, or psychiatric disabilities, to discuss appropriate accommodations with the Office of Accessibility Services at OAS@charteroak.edu.
COSC Policies, Course Policies, Academic Support Services and Resources
Students are responsible for knowing all Charter Oak State College (COSC) institutional policies, course-specific policies, procedures, and available academic support services and resources. Please see COSC Policies for COSC institutional policies, and see also specific policies related to this course. See COSC Resources for information regarding available academic support services and resources.