Certified Health Technology Specialist - Technical/Software Support Staff Specialist Credential

Certified Health Technology Specialist - Technical/Software Support Staff Specialist Credential

Credits Available

  • HCA 101: Healthcare Systems and Administration (3 credits, lower division level)
  • HIM 200: Health Information Systems (3 credits, lower division level)
  • HIM 320: Electronic Health Records and Health Information Exchange (3 credits, upper division level)
  • ITE 102: Introduction to Computer Science (3 credits, lower division level)

Dates Valid

July 2013 through December 2015

Issuing Agency

American Health Information Management Association

About the Credential

Effective with the July 2013 Certified Health Technology Specialist - Technical/Software Support Staff Specialist exam, the skills needed to reorganize the provider's work to effectively use health IT to improve health care, is assessed. A background in information technology or information management is expected. Skills include: Interaction with end users to diagnose IT problems and implement solutions, documentation of IT problems and evaluate the effectiveness of problem resolutions, support of systems security and standards and interaction/communication with healthcare staff and team.

Applying for the Credit 

Submit a Credential Credit Application to apply for the credit.

  • Charter Oak students: Log into the Acorn Student Portal and look in Student Self-Service / Student Forms.
  • Non-Charter Oak students: Contact the PLA Office to request a Credential Credit Application.

Course Descriptions

HCA 101: Healthcare Systems and Administration (3 credits, lower division level)
This course provides the broad introduction to health care systems and organizations, including public health, customer service skills such as user-centered processes and focus group concepts; and management skills, trends, public policy and global healthcare issues.

HIM 200: Health Information Systems (3 credits, lower division level)
This course focuses on the use of electronic information systems in healthcare. The integration of administrative, clinical and technical management is promoted with computer technology including decision support systems and health information standards.

HIM 320: Electronic Health Records and Health Information Exchange (3 credits, upper division level)
This course provides the basics of Electronic Health Records (EHRs) and Health Information Exchange (HIE). The purpose, design and functions of EHR systems, with legal, regulatory and organizational demands, are explored.

ITE 102: Introduction to Computer Science (3 credits, lower division level)
This course provides the introductory fundamentals of computer hardware and software; the internet; the terminology of computing; and system development.

About the Review

This review was funded by the Connecticut Health & Life Sciences Career Initiative (HLSCI), a Trade Adjustment Assistance Community College and Career Training grant, as implemented by the U.S. Department of Labor. HLSCI is an equal opportunity program. Auxiliary aids and services are available upon request to individuals with disabilities.